Privacy & Cookie Policy


(articles 13 and following European Regulation 679/2016)

This information is intended to describe how the site is managed with reference to the processing of personal data of visitors who consult it and use it to make orders / purchases. This is an information that is provided pursuant to art. 13 of the European Regulation n. 679/2016 (regulation for the protection of personal data in member states) to those who connect to the site

The user’s personal data, provided to CONSORZIO ARKADIA after consulting the website or purchasing products / services, are used by CONSORZIO ARKADIA in compliance with the principles of protection of privacy established by the European Regulation and by the other regulations in force in matter.

Data controller

The Data Controller is CONSORZIO ARKADIA, with registered office in Asti (AT), via Calosso, 3, fiscal code 01651360057, VAT number 01651360057..

Any Data Processors will be appointed, at the time of the conferment by the Data Controller, of external tasks for which it is necessary to share the Customer’s data, only for purposes related to the contracts / relationships possibly existing between the parties, among those that present sufficient guarantees to implement adequate technical and organizational measures so that the treatment meets the requirements of the Regulation and guarantees the protection of the rights of the data subject and after the undersigning by the Manager of a specific contract / addendum to the professional assignment containing the requirements and specifications of the treatment itself.

Purpose and legal basis of the data processing

The purposes of the processing for which the user data is intended are:
a) fulfillment of the pre-contractual and contractual relationships between the parties and compliance with laws and legal obligations to which the Data Controller is subject (for example, registration to the web site, purchase of services, customer assistance related to products and services provided by the Company);
b) additional and different purposes from the contractual ones (marketing of company products, sending newsletters, commercial communications and / or advertising material, services and other company products to the interested party).
For the pursuit of the purposes referred to in point a) the processing of the personal data of the interested party is necessary and the consent to the same is performed directly with the conferment of the assignment / purchase of the product.

For the processing of the data of the interested party concerning the purposes other than the pre-contractual / contractual ones referred to in point b) the express consent of the interested party is required, provided indifferently in paper form or telematically by the same.

Conferment and mandatory or optional type of data

The personal data requested are exclusively those necessary for the fulfillment of the user’s request, in full compliance with the principles of adequacy of treatment sanctioned by the European Regulation. They are therefore mandatory as they are strictly functional to the execution of the services requested by the user.
In particular:

  • Surname, name, e-mail, password for registration on the site
  • Fiscal data for the purchase of products and services provided by the company

Said data, subject to express consent provided in the aforementioned manner, may also be used for the additional purposes referred to in letter b) of the previous point.
However, each user has the right, directly from his own personal area of the site, to modulate his consent (for purposes other than contractual ones) at any time.

Processing methods

The processing and storage of data will be carried out with the aid of automated and / or paper-based IT means and tools, such as to allow the access of the user / customer to his personal data in our possession, in the most appropriate way to guarantee its integrity, updating, security and confidentiality, also protecting them from unauthorized and / or unlawful processing as well as from loss, destruction or accidental damage.
Exception made for the notifications that are made in compliance with legal obligations, the data may be communicated to external subjects who carry out specific tasks on behalf of the writer, subject to their express commitment to the protection of your personal data in accordance with the provisions of this Information and the standards on the Data Processor pursuant to Articles 28 and following of EU Regulation 679/2016, as well as applicable laws.

Processing Duration

The data processing will take place for the entire duration of the relationships established between the parties and, after the conclusion of the existing relationship / contract, to comply with the civil and fiscal legal obligations applicable to the existing relationship, as well as to any other compliance with the law which the Data Controller is obliged with regard to the services referred to in point a) while, for the services referred to in point b) subject to express consent, will take place until such consent is revoked by the interested party .

Rights of the interested party

At any time the interested party may exercise, by written request, to the Data Controller above identified, all the rights recognized by the applicable European and internal legislation and in particular by articles 13, 14, 15 to 22 and 34 of the European Regulation and by the national legislation in force, and in particular:

  1. the right to obtain confirmation of the existence or not of data concerning you, even if not yet recorded, and their communication in an intelligible form, the right to obtain access and / or copy of your personal data free of charge treatment with indication of all the relevant aspects to the treatment envisaged by the Reg.
  2. the right to obtain the free update, the correction of inaccurate data, the limitation of the data processing or, when interested, the integration of the data
  3. the right to object, in whole or in part, to the processing of personal data concerning you, even though pertinent to the purposes of collection for legitimate reasons, or to revoke, in whole or in part, your consent, where this is necessary
  4. the right to lodge a complaint with a supervisory authority (Personal Data Protection Authority) or legal authority;

The complete list of the rights of the interested party is available in paper form at the headquarters of the data controller or by e-mail upon written request.


What is a cookie and what is it used for

In informatics, HTTP cookies (more commonly referred to as Web cookies, tracking cookies or simply cookies) are lines of text used to perform automatic authentication, session tracking and storage of specific information concerning users accessing the server, such as, for example, favourite websites or, in the case of purchases on the internet, the content of their ‘shopping carts’. In practical and non-specialist terms, a cookie is a small file, stored on your computer by websites during browsing, useful for saving preferences and improving website performance. This optimizes the user’s browsing experience. (Wikipedia)

Use of cookies

The web site uses cookies to make its services simple and efficient for users who visit our web pages.
Users visiting the web site will see that a small amount of information entered in their devices, both computers and mobile devices, in small text files called “cookies” stored in the directories used by the user’s web browser.

By disabling cookies some of our services may not work properly and some pages will not be displayed correctly.
There are various types of cookies, some of them make the use of the web site more effective, while others enable certain features.
Analyzing them in detail our cookies allow to:

  • store the preferences entered
  • avoid re-entering the same information several times during the visit such as user name and password
  • analyze the use of the services and content provided by the site to optimize the browsing experience and the services offered


Navigation cookies

These cookies allow the web site to function properly and are used to collect information on how visitors use the web site. This information is used to compile reports and help us improve the site. Cookies collect information anonymously, including the number of visitors, where they arrived from and the pages they visited.

Analytical cookies

These cookies are used for example by Google Analytics to process statistical analysis on how users navigate the site through computers or mobile applications, the number of pages visited or the number of clicks made on a page while browsing a site.

Third-party cookies

These cookies are used by third-party companies. The use of these cookies normally does not imply the processing of personal information. Third-party cookies come from ads from other web sites, such as advertisements, present on the website displayed. They can be used to record how the website is used for marketing purposes.

How to change cookie settings

The settings to manage or deactivate cookies may change depending on the web browser used, therefore, for more information on how to perform these operations, we suggest that you consult the manual of your device or the “Help” function. “Help” of your web browser.

The users can check the following links that explain how to manage or disable cookies for the most popular web browsers:

However, it is possible to delete cookies by using one of the many “third party cleaners”, such as CCleaner.

Once the cookies have been deleted, it is normal for the browser and the various websites to issue new requests for customization: this is due, in fact, to the cleaning performed.

Third-party cookies

Third-party cookies may be installed: these are cookies, analytics and profiling cookies, Google Analytics, Google Doubleclick and Facebook.

These cookies are sent by the websites of the aforementioned third parties external to our site. Analytical cookies of third parties are used to collect information on the behavior of users on the site. The survey takes place anonymously, in order to monitor performance and improve the website usability. Third-party profiling cookies are used to create user profiles, in order to offer advertising messages in line with the choices made by the users themselves.
The website uses the Akismet antispam plugin: it collects personal data such as name, surname, IP address, e-mail of users who have sent spam messages.
The data of the interested party are not subject to disclosure.
The use of these cookies is governed by the rules established by the third parties themselves, therefore, users are invited to read the privacy information and instructions for managing or disabling cookies published in the following web pages:

For Google Analytics cookies:

For Google Doubleclick cookies:

For Facebook cookies:

For more information

For more information, to request the complete list of the rights of the data subject and to exercise the rights established by the European Regulations, you can write to the Data Controller at the following e-mail address: To learn more about cookies, read the legislation at the following link